Live video feeds can be delayed for several reasons. This includes bandwith limitations imposed by your cell phone provider, poor signal, and delayed video coming from the feed due to upload issues. Check the number of bars for your mobile connection. Spoeak with your mobile provider regarding coverage or data throttling issues.
The app will report when you lose connection and attempt to reconnection for 2 minutes. You can tap the screen at any time to attempt to force refresh the video feeds.
If the video feeds are down and the application indicates it cannot connect, try again later as there may be a disprution in the video feed.
This appication is not affiliated with the Town of Prosper. Note that the Town of Prosper can choose to remove access to the video feeds without warning as indicated in the app terms (found on Prosper Railroad Cams app store page). This is out of the control of Motivated Software, LLC.
The application has gone through extensive testing. You may have a hardware or software issue with your iPhone. Please contact Apple to help you troubleshoot device issues. Motivated Software, LLC will not be able to help you with device issues not related to this software.
Email us at support@motivatedcompany.com.